Kozmo / Commercial Kung Fu for the agentic world

Kozmo teaches agents Commercial Kung Fu.

Strategies, lines, moves and specialist repertoire for difficult commercial situations — starting with contract renewals and invoices.

Position · Strategy · Line · Move · Instrument · Outcome
Commercial Kung Fu / RenewalIllustrative scenario

One situation. A repertoire of moves.

$4.2M annual commitment73 days to renewalUsage −22%Supplier request +12%Future demand unresolved
Position

Economics are exposed and future demand is unresolved.

Strategy

Reduce uncertainty and preserve options before negotiating.

Line

Demand closure → alternatives → supplier engagement.

Move

Validate next-term volume before exposing the negotiation target.

Measure

Economics · optionality · decision readiness.

Same facts. Better strategy. Better move.

Strategies / Lines / Moves / InstrumentsBuilt through Showdowns / Cohorts / Field evidence
The idea

The advantage is not more automation. It is a better repertoire.

Kozmo turns commercial expertise into reusable strategies, lines, moves and instruments that agents can apply when the situation gets difficult.

Generic automation
  • Read documents
  • Extract facts
  • Search systems
  • Draft communication
  • Trigger workflows
Commercial repertoire
  • Establish the position
  • Choose the strategy
  • Hold a coherent line
  • Make the right move
  • Use the right instrument
  • Adapt to the response
  • Stay within authority
Kozmo focuses on what the agent should do next — and why.
How the repertoire gets built

Test it. Teach it.
Use it. Improve it.

Kozmo turns commercial practice into a repertoire that can be tested against real situations, taught to agents and improved from outcomes.

01 /

Evaluate

Test the move, not just the workflow.

Give different agentic approaches the same situation, evidence and constraints. Compare the position they form, the strategy they choose and the moves they recommend.

Evals · Showdowns · Benchmarks
02 /

Equip

Teach agents a specialist repertoire.

Turn proven strategies, lines, moves and instruments into reusable capability for recurring commercial situations.

Renewal Position · Re-invoice · Counter-offer · Negotiation brief · Demand closure · Alternative validation

Strategies · Lines · Moves · Instruments
03 /

Operate

Apply the repertoire when the situation needs it.

Route a difficult renewal, invoice or commitment to Kozmo, form the position, choose the line and return a decision-ready next move to the systems already in place.

Specialist repertoire · Programs · Pilots
04 /

Learn

Refine the repertoire from real outcomes.

Use experiments, programs and field evidence to see which strategies and moves actually improve the position — and where they fail.

Labs · Research · Field evidence
Specialty intelligence / Keep the systems you already use

Call Kozmo when the work gets specialized.

Keep your ERP, CRM and copilot. When a commercial situation needs a specialist move, route it to Kozmo for a position, strategy, line and next move — then return the result to the system already in place.

01 / Your existing systemERP / CRM / Copilot / Agent

A specialized commercial situation →

02 / Commercial repertoireKOZMOPosition / strategy / line / move
03 / Decision-ready returnBack to your existing system

Execution within agreed authority

An unusual invoice.

Signal
The invoice appears commercially unusual.
Kozmo task
Establish context, test leakage or opportunity and select an appropriate intervention.
Return
Decision-ready invoice position, re-invoice or counter-offer.

A high-value renewal.

Signal
A material renewal enters a decision window.
Kozmo task
Establish the position, options, constraints and active line.
Return
Renewal position, strategy and a governed next move.

Proposed operating model. Integration scope and availability are established for each pilot.

Kozmo Labs / Agent Showdowns

Same commercial problem.
Different agentic approaches.

A controlled research format: give multiple general AI approaches the same brief, evidence and constraints, then compare the position, strategy, line and moves they produce — not just whether the workflow ran.

Showdown 01 / Renewals / Controlled evaluation planned
Showdown 01 / Contract Renewal

What should the agent do?

A $4.2M supplier renewal is 73 days away. Usage is down 22%. The supplier is asking for 12% more. Future demand is unresolved.

Illustrative brief · Proposed approaches, subject to test design
Salesforce AgentforceMicrosoft CopilotOpenAIClaude / CoworkCustom agent implementationKozmo specialist method
The comparison framework
  1. Situation recognition
  2. Evidence sufficiency
  3. Commercial position
  4. Constraints & optionality
  5. Strategy
  6. Governed action
  7. Outcome measurement
01RenewalsPosition · timing · leverage · authority
02InvoicesContext · leakage · intervention · recovery
03CommitmentsPrice · volume · duration · optionality
Renewals → Invoices → Commitments → More commercial scenariosIndependent research concept. No vendor affiliation or endorsement implied.
Kozmo Stories / Make the work human

A good commercial move is easier to see when there is a person inside the decision.

A renewal can look like choreography, chess or a margin decision in a small shop. The metaphor changes; the need for strategy, timing and repertoire does not. These illustrative stories make the position, move and response visible.

Commercial Kung Fu / The Kozmo repertoire

Strategies, lines and moves an agent can actually use.

Commercial Kung Fu is Kozmo’s shorthand for applied commercial craft: read the situation, establish a position, choose a strategy, hold a line, make a move and adapt without losing the objective.

Ink illustration of three poised movements connected by a lime path, representing balance, timing and adaptation
Read the situation.
Anticipate the response.
Keep the objective.The repertoire is developed through scenarios, showdowns, programs and field evidence — then refined as outcomes become known.
01Read the situation
02Establish the position
03Choose the strategy
04Choose the line
05Make the move
06Read the response
07Improve the outcome
PositionKnow where you stand.

What is true now, what matters, and what currently constrains the outcome?

StrategyChoose how to improve the position.

The sustained approach for changing the commercial situation before committing to individual moves.

LineHold a coherent course.

A conditional sequence of moves with an objective, commitment window and thresholds.

MoveChange the position.

A deliberate intervention intended to improve economics, leverage, optionality or readiness.

InstrumentMake the move real.

A commercial artifact or mechanism — such as a re-invoice, counter-offer, benchmark or negotiation brief.

The point is not more automation. It is a stronger repertoire — better strategies, better moves, better timing.

Put the repertoire to work

Put the repertoire to work in focused commercial programs.

Start with a cohort built around a specific commercial problem. Test strategies and moves in controlled scenarios, then progress to dedicated pilots when the evidence is strong enough.

Contract Renewal

Improve the position before the renewal becomes urgent.

Continuously evaluate high-value supplier renewals across software, services, infrastructure, maintenance and other recurring agreements. Preserve options, build leverage and make better commitments.

Renewal Position · Optionality · Strategy · Moves
Invoice Alpha

Look beyond whether the invoice is technically correct.

Identify commercially significant invoices where deeper context, negotiation or a different intervention can prevent leakage, recover value or improve the commercial outcome.

Context · Leakage · Re-invoice · Counter-offer
Genesis CohortDedicated PilotCommercial ProgramBroader Rollout

Commercial Alpha is the value sought through stronger judgment. Outcomes are measured in each experiment; savings are not guaranteed.

Research & benchmarks / What good looks like

Turn commercial experiments into better agentic practice.

A developing research agenda for benchmarks, evaluation methods, field evidence and specialist capabilities. Findings are published with their methods, limits and evidence state.

01

Agent Showdown Briefs

How different approaches handle the same commercial problem.

Planned research series
02

Commercial Benchmarks

Evaluation criteria, expected artifacts, methods and outcome measures.

Framework in development
03

Field Reports

What changed during Renewal and Invoice Alpha experiments.

Published after field testing
04

Capability Notes

Emerging specialist skills, instruments and patterns.

Planned research series
Put the repertoire to work

Join a cohort and test the moves with us.

Start with Contract Renewal or Invoice Alpha. Work through live situations, compare strategies and see which moves improve the position.